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X-long Balloon Womens, Black
-30%

X-long Balloon Womens, Black

59,50 € 85,00 €
Wild zipper shirt LS, Wild
-40%

Wild zipper shirt LS, Wild

25,20 € 42,00 €
RIB Strapsuit, Black/white
-70%

RIB Strapsuit, Black/white

10,50 € 35,00 €
Rib Brace pants, Black/white
-30%

Rib Brace pants, Black/white

24,50 € 35,00 €
Frilla shirt SS, Black
-40%

Frilla shirt SS, Black

18,00 € 30,00 €
Frilla dress, Marshmallow
-30%

Frilla dress, Marshmallow

From 24,50 35,00 €
Frilla dress, Black
-40%

Frilla dress, Black

From 21,00 35,00 €
Pumpkin bag 2, Pumpkin
-50%

Pumpkin bag 2, Pumpkin

12,50 € 25,00 €
Pumpikin bag 3, Pumpkin
-50%

Pumpikin bag 3, Pumpkin

27,50 € 55,00 €
Frilla legging, Kiwi
-70%

Frilla legging, Kiwi

9,60 € 32,00 €
RIB basic legging, Kiwi
-70%

RIB basic legging, Kiwi

8,70 € 29,00 €
RIB basic legging, Marshamallow
-30%

RIB basic legging, Marshamallow

20,30 € 29,00 €
Frilla bodystocking LS, Kiwi
-70%

Frilla bodystocking LS, Kiwi

9,60 € 32,00 €
RIB basic t-shirt LS, Marshamallow
-30%

RIB basic t-shirt LS, Marshamallow

20,30 € 29,00 €
RIB basic t-shirt LS, Powder puff
-30%

RIB basic t-shirt LS, Powder puff

20,30 € 29,00 €
RIB basic t-shirt LS, Kiwi
-70%

RIB basic t-shirt LS, Kiwi

8,70 € 29,00 €
Ribbed Tights, Latte
-40%

Ribbed Tights, Latte

9,00 € 15,00 €
Ribbed Tights, Black
-40%

Ribbed Tights, Black

9,00 € 15,00 €
Hem Frilla Dress College, Marshmallow
-40%

Hem Frilla Dress College, Marshmallow

From 24,00 40,00 €
Hem Frilla Dress College, Black
-40%

Hem Frilla Dress College, Black

From 24,00 40,00 €
Bambi Dress SS, Bambi
-40%

Bambi Dress SS, Bambi

From 21,00 35,00 €
Tropic Cap
-60%

Tropic Cap

15,60 € 39,00 €
Tropic bag 2, Tropic
-60%

Tropic bag 2, Tropic

10,00 € 25,00 €
Tropic bag 3, Tropic
-60%

Tropic bag 3, Tropic

22,00 € 55,00 €
Bambi placement t-shirt LS, Light Pink
-30%
College Shirt Girls, Black (M-merkki)
-60%
Tropic frilla body RIB, Tropic
-60%

Tropic frilla body RIB, Tropic

11,20 € 28,00 €
Tropic frilla t-shirt SS RIB, Tropic
-60%

Tropic frilla t-shirt SS RIB, Tropic

11,60 € 29,00 €
Tropic dress SS, Tropic
-50%

Tropic dress SS, Tropic

From 17,50 35,00 €
Basic pants college, Grey melange
-30%

Basic pants college, Grey melange

From 27,30 39,00 €
Wild college shirt girls, Wild
-40%

Wild college shirt girls, Wild

33,00 € 55,00 €
Wild frilla baby legging, Wild
-40%

Wild frilla baby legging, Wild

19,20 € 32,00 €
Denim Long Romper
-50%

Denim Long Romper

27,50 € 55,00 €
Knitted Jumbo beanie, Bombay
-60%

Knitted Jumbo beanie, Bombay

15,20 € 38,00 €
Knitted Jumbo beanie, Black
-60%

Knitted Jumbo beanie, Black

15,20 € 38,00 €
Knitted Jumbo beanie, Grey Melange
-60%

Knitted Jumbo beanie, Grey Melange

15,20 € 38,00 €
RIB beanie, Black/white
-30%

RIB beanie, Black/white

16,80 € 24,00 €
Figure RIB beanie, Figure
-60%

Figure RIB beanie, Figure

9,60 € 24,00 €

Category top sellers

RIB beanie, Black/white
-30%

RIB beanie, Black/white

16,80 € 24,00 €
RIB beanie, Kiwi
-70%

RIB beanie, Kiwi

7,20 € 24,00 €
Bambi Dress SS, Bambi
-40%

Bambi Dress SS, Bambi

From 21,00 35,00 €
RIB basic t-shirt LS, Kiwi
-70%

RIB basic t-shirt LS, Kiwi

8,70 € 29,00 €
Fox wrap, Fox
-30%

Fox wrap, Fox

9,80 € 14,00 €
Pumpkin wrap, Pumpkin
-50%

Pumpkin wrap, Pumpkin

7,00 € 14,00 €
Frilla T-shirt, Powder Puff
-40%

Frilla T-shirt, Powder Puff

19,20 € 32,00 €
Frilla dress, Marshmallow
-30%

Frilla dress, Marshmallow

From 24,50 35,00 €
RIB basic legging, Kiwi
-70%

RIB basic legging, Kiwi

8,70 € 29,00 €
RIB dress LS, Powder Puff
-30%

RIB dress LS, Powder Puff

From 23,80 34,00 €
Wild legging girls, Wild
-40%

Wild legging girls, Wild

19,20 € 32,00 €
Wild RIB Dress, Wild light beige
-40%

Wild RIB Dress, Wild light beige

21,00 € 35,00 €
RIB basic legging, Marshamallow
-30%

RIB basic legging, Marshamallow

20,30 € 29,00 €
Tropic Cap
-60%

Tropic Cap

15,60 € 39,00 €
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Questions? We are happy to help you!

Our customer service is open mon - fri 9 -15.
+ 358 45 3119 727
info@metsola.fi

Terms and conditions

ORDER AND SHIPPING

Welcome to Metsola's online store! Here you will find useful information with regards to ordering, delivery, product exchanges and returns.

All prices are in Euros (€).

You can place orders from our online store as a registered customer or as a guest.

If any of our products are out of stock we will notify you as soon as possible.

We do not combine orders received at different times. If you would like to make changes to your order, you may do so vi a customer refund or by placing a new order.

We reserve the right to change delivery methods during promotions.

Free shipping on orders over 150 € (Posti's parcel and Matkahuolto) to Finland!
Free shipping on orders over 150 € to Baltics and Europe!

PAYMENT METHODS

Our online store uses the Klarna Checkout (only in Finland) and Paypal (Finland and international) payment systems.

With Klarna Checkout, you can pay for your order via invoice, monthly payment, online banking, or credit card. Please note that the default is set to payment after shipping. You are not required to make payment prior to your order shipped.

Klarna Checkout includes all Klarna payment methods: Pay Now, (Card payments, Online Banking and Klarna Direct Payment, Pay Later (Invoice) and Split Payment (monthly payment). The Klarna payment system identifies the customer, therefore the package pick-up point needs to be mainly within 10km from the original delivery address.

Credit Cards (Visa, MasterCard, American Express)

Online Banks (Danske Bank, Nordea, Aktia, OP, Säästöpankki, S-Pankki)

Klarna Checkout guarantees you will be able to shop safely regardless of your payment method. 
When paying through Klarna, you will not be charged until your order has shipped.

SHIPPING COSTS AND DELIVERY METHODS

Shipping costs will be automatically added to your order based on the shipping method you choose. All orders are shipped as parcels and will have a tracking number assigned to them.

Postage to Finland and Åland
Posti 3.90 €
Home Parcel by Posti 9,90 €
Matkahuolto 4.90 €
Pick-up from Metsola 0,00 €. Business Days 7.30-15.00 (Pulkkisentie 23 A, 90440 Kempele). After you have received our delivery order, your order is ready for pick-up.

Postage to EU countries

Parcel Connect by Finland's Posti /  4,90 € (this service is available at the momenti for 24 countries in Europe). The Parcel Connect product is realized in cooperation with DHL and Bring. Posti produces the Parcel Connect deliveries in four countries: In addition to Finland, Posti has constructed an Itella Parcel Shop pickup point network in Lithuania, Latvia and Estonia. 

GLS Euro Business Parcel 9,90 €

DHL Express Worldwide (some countries in Europe)


Shipping outside of EU 15,90 €.


Full or partial returns from outside of Finland will incur a shipping fee of 9,90 €.

Product exchanges or return of defective items is free of charge.

If you are replacing or returning a defective product, we will arrange a free refund for your shipment. Email us at info@metsola.fi and we will send you instructions for completing your return.

Delivery time

We aim for fast mailing. Your order will be shipped within 1-3 business days of receiving your order.

We reserve the right to change delivery times during different promotions (eg SALE, Drop Days, Black Friday).

RETURN AND EXCHANGE POLICY

Please inspect your order as soon as you receive it. As a consumer, you have the right to both inspect your items and try them out. Upon receipt of your order, you are entitled by law (as dictated by Finland Consumer Protection legislation) to a 14 day right of exchange and return.

It is equally important to inspect your order upon receipt even if you have purchased it for later use or as a gift. Do not wash your item unless you have checked it and have made the decision to keep it.

Products may be replaced with items of the same or lesser value. Any difference in cost will be refunded. If we no longer have the replacement product you want, we will issue a refund.

We keep product reservations for approximately one month.

Returns and exchange products must be unused and must still have their original sales tags. All returns will be inspected prior to a refund or exchange being processed. Please pack the products neatly for return so they can be returned to stock immediately if appropriate. Products may be returned to us in their original packaging or in another durable bag / box.

After the return of a part order, if the order value is less than the free shipping limit, postage will be deducted from the refund.

We do not accept returns made more than 14 days after receiving the shipment.

Returns will generally be processed within 1-2 business days of their arrival. Refunds will be issued via your original payment method.

Failure to collect an order is not classed as a return. Any order not collected in Finland will incur a shipping and handling fee of 10 €. Any order not collected outside Finland will incur a handling fee of 10,00 € + shipping cost back to Finland.

RETURNS BY POSTI OR MATKAHUOLTO IN FINLAND

When returning / exchanging products, you can send them using our Customer Return IDs

The Customer Return ID for Posti is 615413 and for Matkahuolto is 9525694. Use the most economical shipping method for your returns and exchanges. Enter the Metsola address and the Customer Return ID of your choice in the package. Please be sure to include a return / exchange form with your contact information.

Posti's "Palauta Helposti" code is also a convenient way to make customer returns when have made the order via Posti:

https://www.posti.fi/henkiloas...

Return address: Metsola Lifestyle Oy, Pulkkisentie 23 A, 90410 Oulu, Finland.

The first product exchange is free. Any additional exchanges will incur a shipping fee.
Returns are 3.5€ per order. This amount will be deducted from the refundable amount.

If, after the return of a part order, the order amount is less than 100 €, postage will also be deducted from the refundable amount.

Please remember to keep your return receipt until your return is processed. The receipt serves as proof that you have returned the package and it is on its way to us.

PRODUCT DEFECTS

Please fill out the form: https://www.metsola.co/page/14/product-defects